Tacoma Community CollegeeLearningIT Tech Tips ArticlesHow do I get to my TCC email when I get the URL error?

How do I get to my TCC email when I get the URL error?

If you are getting the error when you try to log into your TCC email that says something along the lines of "We are having trouble signing you in.." please try this guide for Chrome and Firefox.

Chrome settings

Settings

1)  Click on the 3 vertical dots in the right hand corner

2)  Click on Settings

Privacy and security

On the left side, click on Privacy and security

Site settings

Click on Site Settings

Pop-ups

Scroll down and click on Pop-up's and redirects

Off

Make sure the slider is in the OFF position

Close Chrome and open it fresh and go to your email.

Firefox Settings

1)  In the right hand corner, click the 3 vertical lines

2)  Click on Options

Privacy & Security

To the left side, click on Privacy & Security

Permissions

Scroll down to Permissions and make sure there is a check in the box for Block pop-up windows

Close Firefox and then open it fresh and go to your email

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