Tacoma Community CollegeeLearningIT Tech Tips ArticlesHow do I use all of the options on the Mitel Softphone?

How do I use all of the options on the Mitel Softphone?

This guide is going to walk you through all of the options on the Mitel Softphone app.

Long distance calls

1)  Just type in the number with the area code

2)  Click the green circle to place the call

Number pad

For a long distance call, press the group of squares in the left corner for the number pad to enter your Scan Code

Transfer a call

1)  To transfer a call click the icon for Transfer

2)  Enter in the extension

3)  Click Transfer  

Place on Hold

To place a call on hold, click the pause icon

Conference call

To add someone to the call, click the Add Participant icon

Hang up

To end the call, just click on the red icon

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