Tacoma Community CollegeeLearningTeamDynamix SupportHow do I look at tickets assigned to me?

How do I look at tickets assigned to me?

This guide will look at how to view tickets assigned to you or ones you have added to your work.

1)  Click on the waffle in the upper left hand corner

2)  Click on My Work

Your tickets you took

1)  You can look at tickets your working on, and one that you have completed and closed

2)  All of the tickets are listed in date order of last modification

2nd Way to tickets assigned you

1)  Click on Tickets

2)  Click on Assigned To Me

All Assigned

This is a list of all tickets where you are the Primary Responsible.   From here you can open the ticket and add it to My Work so it shows in your smaller queue.


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