How do I remove Spam tickets?
This guide is going to walk you through the process of removing spam tickets in bulk in the TDX system.
Select all of the tickets that are spam by clicking on the check box
Click on Actions
Click on Update
1) Click on status and change to Cancelled
2) Click on Templates
3) Click on Spam/Junk
Click on Save
This will remove all of the spam tickets with out having to open them all up one at a time